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The Great Gatsby
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The Great Gatsby
Hamlet

Jeff Bezos Quotes

There’ll always be serendipity involved in discovery.

– Jeff Bezos

If you only do things where you know the answer in advance, your company goes away.

– Jeff Bezos

The one thing that offends me the most is when I walk by a bank and see ads trying to convince people to take out second mortgages on their home so they can go on vacation. That’s approaching evil.

– Jeff Bezos

Part of company culture is path-dependent – it’s the lessons you learn along the way.

– Jeff Bezos

I believe you have to be willing to be misunderstood if you’re going to innovate.

– Jeff Bezos

I know Elon, we’re very like minded in many ways. We’re not conceptual twins. One thing I want us to do is go to Mars, but for me it’s one thing. He’s singularly focused on that. I think motivation wise, for me I don’t find that Plan B idea motivating. I don’t want a plan B for Earth, I want Plan B to make sure Plan A works.

– Jeff Bezos

There are two ways to extend a business. Take inventory of what you’re good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward.

– Jeff Bezos

The thing that motivates me is a very common form of motivation. And that is, with other folks counting on me, it’s so easy to be motivated.

– Jeff Bezos

I don’t think that you can invent on behalf of customers unless you’re willing to think long-term, because a lot of invention doesn’t work. If you’re going to invent, it means you’re going to experiment, and if you’re going to experiment, you’re going to fail, and if you’re going to fail, you have to think long term.

– Jeff Bezos

Strip malls are history.

– Jeff Bezos

What we want to be is something completely new. There is no physical analog for what Amazon.com is becoming.

– Jeff Bezos

The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.

– Jeff Bezos

Beautiful speech doesn’t need protection, it’s ugly speech that needs protection. We have these cultural norms that allow people to say really ugly things. You don’t have to invite them to your dinner party, but you should let them say it.

– Jeff Bezos

I don’t know about you, but most of my exchanges with cashiers are not that meaningful.

– Jeff Bezos

For people who are readers, reading is important to them.

– Jeff Bezos

You don’t want to negotiate the price of simple things you buy every day.

– Jeff Bezos

I’m skeptical of any mission that has advertisers at its centerpiece.

– Jeff Bezos

It’s not an experiment if you know it’s going to work.

– Jeff Bezos

There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.

– Jeff Bezos

What we need to do is always lean into the future; when the world changes around you and when it changes against you – what used to be a tail wind is now a head wind – you have to lean into that and figure out what to do because complaining isn’t a strategy.

– Jeff Bezos

Amazon.com strives to be the e-commerce destination where consumers can find and discover anything they want to buy online.

– Jeff Bezos

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

– Jeff Bezos

When it comes to space, I see it as my job, I’m building infrastructure the hard way. I’m using my resources to put in place heavy lifting infrastructure so the next generation of people can have a dynamic, entrepreneurial explosion into space.

– Jeff Bezos

My own view is that every company requires a long-term view.

– Jeff Bezos

Real estate is the key cost of physical retailers. That’s why there’s the old saw: location, location, location.

– Jeff Bezos

A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.

– Jeff Bezos

My view is there’s no bad time to innovate.

– Jeff Bezos

It is very difficult to get people to focus on the most important things when you’re in boom times.

– Jeff Bezos

If you can’t tolerate critics, don’t do anything new or interesting.

– Jeff Bezos

We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and they’re the reason we’re successful: Put the customer first. Invent. And be patient.

– Jeff Bezos

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