Suning from a management concept and technology point of view isn’t simply an appliance company. – Zhang Jindong
When I started selling air conditioners early on, customers were willing to pay an extra 200 yuan to buy from Suning. Why? Service was good. – Zhang Jindong
In business, every phase of things counts. Companies that just yell out a low price today to win business aren’t going to make money in the long term. – Zhang Jindong
We don’t believe the market can be dominated by one company in e-commerce in China – namely Alibaba. The Chinese market is very wide and deep, with a huge population. – Zhang Jindong
Best Buy is just too Western! They do not stock enough Chinese brands, and Chinese people do not want to buy foreign brands. – Zhang Jindong
China has the best opportunities. A domestic market with 1.3bn people will help create more Fortune 500 retailers. – Zhang Jindong
Suning Appliance has no problem of financial risk. Do you think I’m risky? I’m definitely not risky. – Zhang Jindong
Best Buy went and hired a lot of Shanghai staff, but went and westernised them. They only work eight hours a day! – Zhang Jindong